Will USCIS accept your translations?▾
Yes. Our certified translations meet all USCIS requirements. We have a 100% acceptance rate across thousands of immigration cases. If rejected for any reason, we redo it completely free of charge.
What exactly is a certified translation?▾
A certified translation includes a signed statement from a qualified translator affirming accuracy and completeness. This declaration is required by USCIS, courts, and government agencies — it's what makes a translation "certified" rather than standard.
How long does delivery take?▾
Standard orders: 24 hours. Urgent orders: 12 hours. Same-day delivery available for critical cases — contact us directly. Hard copy shipping adds 5–10 business days depending on destination.
What is the difference between certified and notarized?▾
Certified = the translator signs a declaration of accuracy. Notarized = a notary public verifies the translator's signature. Some agencies require both. We offer both — add notarization for $25 when ordering.
Is my document kept confidential?▾
Absolutely. All files are transmitted via 256-bit encrypted channels, stored securely during translation, and permanently deleted from our servers after delivery. NDAs available on request at no extra charge.
What if my document is in poor condition?▾
We accept documents in any condition — faded, handwritten, torn, or low-resolution scans. If any section is unclear, we contact you before proceeding and confirm the text directly with you.
Can I get a physical copy shipped to me?▾
Yes. Add the hard copy shipping option for $100 and we'll mail your certified documents to any address worldwide with full tracking. Delivery takes 5–10 business days depending on location.
What languages do you translate from Arabic?▾
We translate between Arabic and English, French, German, Spanish, Italian, Turkish, and 40+ other languages. We support MSA, Gulf, Levantine, Egyptian, and Moroccan dialects.
How do I pay?▾
Payment is requested only after you approve your quote — never upfront. We accept all major credit/debit cards, PayPal, and bank transfer. No payment is taken until you've confirmed scope and price.
What if I need changes after delivery?▾
We offer free revisions with no time limit. If anything needs adjusting — for any reason — just let us know and we'll fix it immediately. Your satisfaction and the document's acceptance are our responsibility.
